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E-commerce

Given the multitude of digital touch points and the complexity of customer buying journey online, it is imperative that businesses seek expert assistance in executing their e-Commerce programs to derive greater value and return on ad spend. Digital frontier with its unique “Phases of Distinction” framework enables competitive differentiation. We recommend an insights driven approach to scale up your e-Commerce opportunities by extensively leveraging analytics applications.

There are several digital touch points that presents credible and scalable commerce opportunity. Digital Frontier provides consulting in a wide range of areas to maximize sales via your e-Commerce pursuits. With proven expertise to provide incisive recommendations to help improve efficiencies in path to purchase, funnel optimization and maximizing efficiencies in lower funnel purchase drivers, we provide a framework based approach to draw up the “As-is” and “To-be” roadmap to drive incremental revenue at scale. We use a holistic “phases of distinction” framework to digital commerce capability development. Here are some areas the phases of distinction framework focuses on:

  • Micro-segmentation
  • Personalization
  • Content Creation
  • Multi-Channel Experience
  • Mobile Commerce
  • Shopping Cart Optimization
  • Live Chat
  • Loyalty programs

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